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CONTACT:
(562) 602-1563
Toll Free (877) 602-1563

HOURS:
 Monday – Friday
8:30a.m. – 5:00p.m.

Our top priority is to serve you efficiently and effectively. Our staff, who are listed below, can be reached by telephone, e-mail or fax.
Click on an e-mail address below to send an email to a specific employee.
 

Title
 		  Employee Name Ext.
 

Language

 Fax (562) E-mail Address

ADMINISTRATIVE
Chief Executive Officer Cynthia  Guzman,  CPA 233 English 531-0937 Cynthia.Guzman@coasthealthcare.net
Director of Operations Michelle Bui 487 English 531-0937 Michelle.Bui@coasthealthcare.net
Controller Caesar Abutin 232 English,
Tagalog		 531-0937 Caesar.Abutin@coasthealthcare.net
Finance Coordinator Susan Cruz 262 English,
Tagalog		 529-2807 Susan.Cruz@coasthealthcare.net
Finance Coordinator Jeffrey Valientes 229 English,
Tagalog		 531-0937 Jeffrey.Valientes@coasthealthcare.net
Accounting Clerk Soda Lam 483 English,
Khmer		 531-0937 Soda.Lam@coasthealthcare.net
Vice President, Strategic Operations Cathy Gies 313 English 529-2807 Cathy.Gies@coasthealthcare.net
Revenue Recovery Manager Karen Hood 294 English 529-2807 Karen.Hood@coasthealthcare.net
Revenue Recovery Specialist Camy Amin 490 English 529-2807 Camy.Amin@coasthealthcare.net
Revenue Recovery Coordinator Riselda Gasler 488 English 529-2807 Riselda.Gasler@coasthealthcare.net
Revenue Recovery Assistant Diane Krishna 220 English 529-2807 Diane.Krishna@coasthealthcare.net
Administrative Office Manager Kathryn Hogan 258 English 531-0937 Kathryn.Hogan@coasthealthcare.net
Administrative Receptionist Blair Green 299 English 529-8490 Blair.Green@coasthealthcare.net
Administrative Receptionist Carina Seib 221 English 529-8490 Carina.Seib@coasthealthcare.net
Administrative Receptionist Rose Ramon   English 529-8490 Rose.Ramon@coasthealthcare.net
Manager of Credentialing & Customer Service Ava Ervin 225 English 663-1464 Ava.Ervin@coasthealthcare.net
Credentialing Assistant Britney Ervin 297 English 663-1464 Britney.Ervin@coasthealthcare.net

CONTRACTING AND PROVIDER RELATIONS DEPARTMENT
IPA & Provider Relations Manager Bonnie Eng, MHA 263 English 663-1464 Bonnie.Eng@coasthealthcare.net
IPA Manager Maggie Nava 312 English 663-1464 Maggie.Nava@coasthealthcare.net
Provider Relations Coordinator Joseph Gibbons 499 English 663-1464 Joseph.Gibbons@coasthealthcare.net
Provider Relations Coordinator Patty Cavendar 522 English,
Spanish		 663-1464 Patty.Cavendar@coasthealthcare.net
Customer Service Representative La Keeta Hall 293 English 220-1032 Lakeeta.Hall@coasthealthcare.net
Customer Service Representative Ava Del Valle 477 English 220-1032 Ava.DelValle@coasthealthcare.net
IPA Manager Sandra Flores 498 English 663-1464 Sandra.Flores@coasthealthcare.net
IPA Manager Linda Medina-Guillen 240 English 663-1464 Linda.Guillen@coasthealthcare.net
Contracting Lead Yvette Wohlford 224 English 663-1464 Yvette.Wohlford@coasthealthcare.net
Contracts Assistant Janette Meza 502 English 663-1464 Janette.Meza@coasthealthcare.net
Utilization Management Lead Aylene Dy 508 English,
Tagalog		 531-4254 Aylene.Dy@coasthealthcare.net

MARKETING AND CUSTOMER SERVICE DEPARTMENT
Manager of Marketing & Business Development Debbie Sykes 512 English 663-1464 Debbie.Sykes@coasthealthcare.net
Marketing Assistant Gloria Ochoa 277 English,
Spanish		 663-8845 Gloria.Ochoa@coasthealthcare.net
Customer Service Representative Frances Dennett 298 English,
Spanish		 602-0199 Frances.Dennett@coasthealthcare.net
Customer Service Representative Raquel Perez 523 English 220-1032 Raquel.Perez@coasthealthcare.net

STRATEGIC QUALITY INCENTIVES DEPARTMENT
Director of Strategic Programs Vivien Le Tran, MPH 281 English,
Vietnamese		 663-8845 Vivien.Tran@coasthealthcare.net
Quality Incentive Program Specialist Michell Linzaga 514 English,
Tagalog		 663-8845 Michell.Linzaga@coasthealthcare.net
Quality Incentive Program Coordinator Lauren Woodson 311 English 663-8845 Lauren.Woodson@coasthealthcare.net
Clinical Coding & Claims Review Specialist Fermin Arceo 497 English,
Tagalog		 663-8845 Fermin.Arceo@coasthealthcare.net

ELIGIBILITY DEPARTMENT
Eligibility & Capitation Manager Victoria Castillo, MBA 234 English,
Tagalog		 663-1464 Victoria.Castillo@coasthealthcare.net
Eligibility & Capitation Coordinator Lead Matty Huertas 278 English,
Spanish		 663-1464 Matty.Huertas@coasthealthcare.net
Eligibility & Capitation Specialist Michelle Paredes 296 English,
Tagalog		 663-1464 Michelle.Paredes@coasthealthcare.net
Eligibility & Capitation Coordinator Georgina Campangpangan 511  English 663-1464 Georgina.Campangpangan@coasthealthcare.net
Eligibility & Capitation Coordinator Teresita Castro 223 English,
Tagalog		 663-1464 Teresita.Castro@coasthealthcare.net
Eligibility & Capitation Coordinator Daria Sears 486 English,
Khmer		 663-1464 Daria.Sears@coasthealthcare.net
Eligibility & Capitation Coordinator Aice Villena 280 English,
Tagalog		 663-1464 Aice.Villena@coasthealthcare.net
Benefits Specialist Jessica Gallegos 279 English 663-1464 Jessica.Gallegos@coasthealthcare.net
INFORMATION SYSTEMS DEPARTMENT
Information Systems Director Simon Brandon 251 English 531-0937 Simon.Brandon@coasthealthcare.net
Network Administrator Glenn Arellano 274 English,
Tagalog		 531-0937 Glenn.Arellano@coasthealthcare.net
EHR Implementation Manager Dale Gooden 489 English 531-0937 Dale.Gooden@coasthealthcare.net
EDI Analyst / Quality Incentive Assistant Binh Tran 517 English,
Vietnamese		 663-8845 Binh.Tran@coasthealthcare.net  
EDI Claims Assistant Patty Dieffenbacher 230 English 529-2807 Patty.Dieffenbacher@coasthealthcare.net
 
 
CLAIMS DEPARTMENT
Director of Claims Felicia Howard-Spalding 249 English 531-0937 FeliciaHS@coasthealthcare.net
Claims Manager Daniella Vasquez 275 English 529-2807 Daniella.Vasquez@coasthealthcare.net
Senior Claims
Examiner Lead		 Michelle Hernandez 272 English 529-2807 Michelle.Hernandez@coasthealthcare.net
Senior Claims Examiner Lead Louis Martinez 242 English 529-2807 Louis.Martinez@coasthealthcare.net
Senior Claims Examiner Lead Eileen Smith 513 English 529-2807 Eileen.Smith@coasthealthcare.net
Senior Claims Examiner Lead Myrna Santos 231 English 529-2807 Myrna.Santos@coasthealthcare.net
Senior Claims Examiner Lead Antoinette Fernando 315 English 529-2807 Antoinette.Fernando@coasthealthcare.net
Senior Claims Examiner Lead Shannon Haynes 282 English 529-2807 Shannon.Haynes@coasthealthcare.net
Claims Examiner Tracy Vasquez 482 English 529-2807 Tracy.Vasquez@coasthealthcare.net
Claims Assistant Denise Robertson 496 English 529-2807 Denise.Robertson@coasthealthcare.net
Claims Assistant Lavonne Jarvis 250 English 529-2807 Lavonne.Jarvis@coasthealthcare.net
Claims Assistant Lina Som 271 English 529-2807 Lina.Som@coasthealthcare.net
Claims Assistant Eric Kurk 314 English 529-2807 Eric.Kurk@coasthealthcare.net
Claims Examiner Shelley Malin 270 English 529-2807 Shelley.Malin@coasthealthcare.net
Claims Support Sonya Som 476 English, Khmer 529-2807 Sonya.Som@coasthealthcare.net
Compliance Auditor Julie Erno 292 English 529-2807 Julie.Erno@coasthealthcare.net
Claims Clerk Alane Mey English, Khmer 529-2807 Alane.Mey@coasthealthcare.net
Claims Consultant Donna Eagar English 529-2807 Donna.Eagar@coasthealthcare.net
 
 

CLINICAL ADMINISTRATION
Lakewood IPA Medical Director David Neer, M.D., J.D. 246 English 531-4254 David.Neer@coasthealthcare.net
Pioneer Medical Director Don Garcia, M.D. 247 English 531-4254 don.garcia@coasthealthcare.net
Family Care Specialists Medical Director Sergio Villegas, M.D.   English (323)317-9200 svillegas@fcsmg.com
Vice President, Medical & Risk Management Ed Benjamins, R.N., MHA 244 English 663-1464 Ed.Benjamins@coasthealthcare.net
In-Patient Case Manager   235 English 663-1464  
Director of Compliance & Utilization Management Stacie Oakley, RN 516 English 924-1790 Stacie.Oakley@coasthealthcare.net
UM Case Manager Sandy Dhanowa, RN 265 English,
Punjabi		 531-3759 Sandy.Dhanowa@coasthealthcare.net
UM Case Manager Laurel Christ, RN 276 English 602-0248 Laurel.Christ@coasthealthcare.net
UM Case Manager Nancy Clark, LVN 245 English 602-6276 Nancy.Clark@coasthealthcare.net
Home Health DME Coordinator Nancy Macias 235 English,
Spanish		 602-2772 Nancy.Macias@coasthealthcare.net
Transplant/CCS/Peds UM Case Manager Cindy Adams, RN 236 English 602-0248 Cindy.Adams@coasthealthcare.net
Case Management Coordinator Maria Micko 241 English 531-3523 Maria.Micko@coasthealthcare.net
Service Denial Team Compliance Supervisor Linda Cotugno 273 English 602-1170 Linda.Cotugno@coasthealthcare.net
Service Denial Coordinator Lisa Quintana 492 English 602-1170 Lisa.Quintana@coasthealthcare.net
Utilization Management Assistant Vivian Kim   English, Korean 529-2807 Vivian.Kim@coasthealthcare.net
Utilization Management Assistant Angelique Garcia 521 English 924-1790 Angelique.Garcia@coasthealthcare.net
Customer Service Representative La Keeta Hall 293 English 220-1032 Lakeeta.Hall@coasthealthcare.net
Utilization Management Lead Jamie Norman 267 English 531-4254 Jamie.Norman@coasthealthcare.net
Utilization Management Coordinator Carol Lopez 237 English,
Spanish		 602-2772 Carol.Lopez@coasthealthcare.net
Utilization Management Coordinator Darlene Avelar 484 English,
Spanish		 924-1790 Darlene.Avelar@coasthealthcare.net
Utilization Management Coordinator Alicia Stuart 495 English 924-1790 Alicia.Stuart@coasthealthcare.net
Utilization Management Coordinator Marisol Ramirez 227 English 924-1790 Marisol.Ramirez@coasthealthcare.net
Utilization Management Coordinator Raymond Lopez 509 English 924-1790 Raymond.Lopez@coasthealthcare.net
Utilization Management Coordinator Stacy Longo 268 English 924-1790 Stacy.Longo@coasthealthcare.net
Quality Management Manager Gloria Calhoun-Davis,  LVN 226 English 602-2772 Gloria.Davis@coasthealthcare.net
Quality Management Nurse Margaret Ligon, LVN 266 English 531-3759 Margaret.Ligon@coasthealthcare.net
In-patient / OON Case Manager Sophia Martinez, LVN 493 English,
Spanish		 602-2772 Sophia.Martinez@coasthealthcare.net
Quality Management Coordinator Maria Tavarez 222 English,
Spanish		 602-2772 Maria.Tavarez@coasthealthcare.net
Quality Management Coordinator Tasha Jaurequi 259 English 602-2772 Tasha.Jaurequi@coasthealthcare.net
Quality Management Coordinator Angie Estrada 480 English,
Spanish		 602-2772 Angie.Estrada@coasthealthcare.net

OUTREACH DEPARTMENT
Outreach Program Director Robin Tufono, RN 288 English 531-7567 Robin.Tufono@coasthealthcare.net
Outreach Case Manager Lead Mary Day, LVN 515 English 531-7567 Mary.Day@coasthealthcare.net
Outreach Case Manager Joyce Stiles, RN, PHN, BSN 510 English 531-7567 Joyce.Stiles@coasthealthcare.net
Outreach Program Assistant Diane Rodriguez 300 English,
Spanish		 531-7567 Diane.Rodriguez@coasthealthcare.net
SNF Case Manager Judith Groves, LVN 485 English,
Tagalog,
Visaya		 531-3523 Judith.Groves@coasthealthcare.net
SNF/CCS Case Management Assistant Debra Snowden 261 English 531-4254 Debra.Snowden@coasthealthcare.net
Case Management Coordinator Chanita Williams 503 English, Spanish 663-1464 Chanita.Williams@coasthealthcare.net
Inpatient Coordinator Angelica Bonilla 520 English, Spanish 663-1464 Angie.Bonilla@coasthealthcare.net